Privacy Policy

Information we collect

We collect the information you choose to provide through our contact and referral forms — such as your name, practice name, phone number, email address, and any message or case details you include. We ask that you not submit detailed protected health information through these forms; this website is not a secure medical records system, and records or imaging are coordinated separately.

We also automatically collect limited technical and usage data (such as approximate location by country, device/browser type, pages viewed, and referring source) through analytics, as described below.

How we use it

We use the information you submit to respond to your inquiry or referral, schedule and coordinate care, and communicate with you and (for referrals) your practice. We use usage data to understand how the site is used and to improve it. We do not sell your personal information.

Analytics & cookies

We use Google Analytics 4 to measure site usage. It may set cookies or similar identifiers and processes data such as pages viewed, approximate location, and device information. We show a notice about this on your first visit; you can also limit it through your browser settings or browser-level opt-outs. We never include health information in analytics.

Service providers

The contact and referral forms on this site do not store anything on our servers. When you submit one, your browser opens a pre-filled message in your own email app addressed to support@dentx.ca (the site’s operator); nothing is sent until you press Send, and the message then travels through your email provider like any other email. Site analytics are provided by Google Analytics as described above, and the site is hosted on Google Firebase Hosting, which processes standard server logs (such as IP address and requested page) to deliver the site. We do not share your information with third parties for their own marketing.

Your choices (including Texas residents)

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA), including the right to know, correct, and delete personal data and to opt out of its sale or use for targeted advertising; we do not sell personal data. To make a request, contact us using the details below.

Data retention & security

We retain messages you send us only as long as needed to respond and for our recordkeeping, and we take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure.

Contact us

Questions or privacy requests: call (000) 000 0000 or write to us at 123 Example Boulevard, Suite 100, Austin, TX 78701.